Cancelation Policy

Please provide 24 hours notice if you need to cancel or reschedule a cleaning. If possible, please reschedule your cleaning rather than canceling it altogether. If rescheduling is not possible and you haven't given us 24 hours notice, Glacier Maid will charge you for 100% of that cleaning.

Privacy Policy | Terms + Conditions

A Legal Disclaimer

At Glacier Maid, we value your privacy and take several steps to protect your personal information. This Privacy Policy outlines how we collect, use, and disclose your information. By using our services, you consent to our collection and use of your information as outlined in this policy.​

We take the privacy of our customers very seriously and are committed to safeguarding your personal information. We collect personal information such as your name, email address, and phone number to process your service request(s) and improve your experience on our website. We will never sell your personal information to third parties. Rest assured that we are committed to keeping your private information safe.

Website Owner, the Offerings, and Binding of Terms

This website is owned and operated by Glacier Maid, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information regarding professional cleaning services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

User Requirements

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Fees for Services Offered

When buying a service item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. We reserve the right to change our prices for products or services displayed at any time, and to correct pricing errors that may inadvertently occur. The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method for maintenance packages and recurring charges.

Refund Policy

All services provided by Glacier Maid, LLC are non-refundable. If you are not completely satisfied with your service, we will do everything we can to correct the issue and work with you on a solution.  See the terms of your individual contract for more details.

Retention of Right to Change Offering

At any point in time, Glacier Maid, LLC and its affiliates may lawfully change the offerings on and/or through this website without being exposed to claims by the users of the website. We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Warranties and Responsibilities for Services

When we receive a valid warranty claim for a product or service purchased from us, we will either repair the relevant defect or replace the product. See individual contract for details and limitations of liability.

Ownership of Intellectual Property, Copyrights, and Logos

The service and all materials therein or transferred, thereby including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music, and all the Intellectual Property rights related thereto, are the exclusive intellectual property of White Space Web Design, LLC and Glacier Maid, LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works thereof.

Right to Suspend or Cancel User Account or Recurring Cleaning Package

We may permanently or temporarily terminate or suspend your access to this web service without notice and liability for any reason, including if in our sole determination, you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time outside of the agreed upon services in your individual contract. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

Indemnification

Websites must have the ability to seek indemnification from users and customers that cause damages to the website or its owners. You agree to indemnify and hold White Space Web Design, LLC and Glacier Maid, LLC and its affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of this website or any of the services offered on this website.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Glacier Maid, LLC or its affiliates, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, this service. 

To the maximum extent permitted by applicable law, Glacier Maid, LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to Change and Modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotional Emails and Content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

Preference of Law and Dispute Resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States of America, State of Montana, County of Flathead, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Flathead County, State of Montana, USA. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Customer Support Contact Details

Contact information enabling users and customers to receive customer support services and to correspond with the website and its operators:

Jenniane Butterfield for Glacier Maid, LLC | Email: glaciermaid@gmail.com

End of User Terms + Conditions 2025


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